Terms And Conditions
Introduction
This document outlines the terms and conditions (the "User Terms") governing the use of the services provided by School of Business Organization Private Limited ("Company", "we", "us", "our", “SBO”). These terms apply to users ("Users", "you", "your") who engage with our digital marketing services via our website https://sboportal.org.in/ (the "Website").
You agree and confirm that you shall
(a) are either a legal entity or an individual who is at least 18 years old (or the age of majority in your country if the age of majority is over 18), and that you can form legally binding contract; and
(b) in all your dealings through the Website:
- (i) maintain and promptly update your account information;
- (ii) maintain the security of your account by not sharing your password with others and restricting access to your account and your device;
- (iii) promptly notify care@sbogroup.org if you discover or otherwise suspect any security breaches relating to your account, or the Website; and
- (iv) take responsibility for all activities that occur under your account and accept all risk of unauthorized access to the same. By registering, accessing or using the Website, the User accepts the User Terms, and other policies in totality.
You acknowledge and agree that SBO does not supervise, direct, control, or monitor Users in the performance of any contractual obligations they may have under a contract and agree that:
- (a) We is not responsible for ensuring the accuracy or legality of any content published by any other user;
- (b) We is not responsible for the offering, performance, or procurement of any service;
- (c) We does not make any representations about or guarantee any particular user’s offered services; and
- (d) nothing will create an employment, agency, or joint venture relationship between us and any User offering services.
You expressly understand and agree that:
- (a) your use of this Website and the services and materials provided at the Website are at your sole risk; and
- (b) the materials may contain inaccuracies and typographical errors. SBO, its affiliates and service providers do not warrant the accuracy or completeness of the materials or the reliability of any advice, opinion, statement or other information displayed or distributed through the Website. You acknowledge that any reliance on the material or any opinion, advice, statement, memorandum, or information shall be at your sole risk. Further, the Website may be subject to upgradation, as and when required and therefore, some functions and features may not be fully operational during those periods.
By accessing or using the Website and our marketing services, you agree to comply with these User Terms. If you do not agree, please refrain from using our services.
1. Business Model & Services Provided
- 1.1. The Company operates as a digital marketing agency, offering services such as:
- Social media marketing
- Paid advertising (Google Ads, Facebook Ads, LinkedIn Ads, etc.)
- Lead generation and conversion tracking
- SEO and content marketing
- Email marketing
- Influencer and affiliate marketing
- 1.2. The Company does not sell physical products. Instead, it helps businesses promote their brands, generate leads, and drive sales through various marketing strategies.
- 1.3. Users may participate in marketing programs and earn commissions based on successful lead generation and conversions as per our campaign terms.
2. Account Registration & Access
- 2.1. Users must create an account to access marketing services.
- 2.2. Users are responsible for maintaining the confidentiality of their account credentials.
- 2.3. Any suspicious activity must be reported immediately.
- 2.4. SBO also reserves the right to cancel unconfirmed accounts or accounts that have been inactive for extended periods of time, without providing any prior notice, and at its sole discretion.
3. Marketing Commission & Payment Structure
- 3.1. Users may earn commissions based on the performance of marketing efforts, subject to:
- Verification of valid leads and conversions
- Compliance with campaign guidelines
- Approval from the Company and its advertising partners
- 3.2. Commission payments will be processed only for verified leads and successful conversions. Fraudulent or incomplete leads will not qualify for payments.
- 3.3. The commission payout structure, minimum thresholds, and timelines will be detailed in the respective campaign agreements.
- 3.4. The Company reserves the right to withhold or adjust commissions in cases of fraudulent activity, non-compliance, or advertiser disputes.
4. No Guarantee of Sales or Results
- 4.1. The Company employs industry-standard digital marketing strategies but does not guarantee specific sales or lead numbers.
- 4.2. Performance is subject to market conditions, user engagement, and third-party platform algorithms (such as Google, Facebook, and LinkedIn).
5. Lead & Traffic Quality Control
- 5.1. Only genuine, unique, and relevant leads will qualify for commission payouts.
- 5.2. The Company reserves the right to audit and reject invalid leads due to duplication, fake entries, or non-compliance.
6. Compliance with Advertising Policies
- 6.1. Users must comply with the advertising policies of platforms like Google, Facebook, LinkedIn, and Instagram.
- 6.2. False advertising, misleading claims, or spammy promotions will result in immediate account suspension.
- 6.3. The Company is not liable for ad account bans resulting from non-compliance with third-party platform policies.
7. Refund & Cancellation Policy
- 7.1. Marketing fees are non-refundable once a campaign has started.
- 7.2. Refund requests due to dissatisfaction with ad performance will not be entertained, as marketing results are subject to external factors.
- 7.3. Campaign cancellations before execution may be eligible for a partial refund, subject to Company approval.
8. Content Ownership & Usage
- 8.1. The Company may create marketing content, including advertisements, banners, and creatives. Ownership will be specified in the service agreement.
- 8.2. Users must obtain necessary rights and permissions for any third-party content used in promotions.
9. Client Responsibilities
- 9.1. The client must:
- Provide accurate product/service details.
- Approve ad creatives before execution.
- Ensure landing pages and websites are optimized for conversions.
- 9.2. If a client fails to provide necessary inputs, the Company is not responsible for poor marketing performance.
10. Confidentiality & Non-Disclosure
- 10.1. Both parties agree to maintain the confidentiality of shared business and marketing strategies.
- 10.2. The Company will not share client data, leads, or proprietary information with third parties without consent.
11. Data Privacy & Security
- 11.1. The Company follows data protection policies in compliance with applicable laws.
- 11.2. User data will not be shared with third parties except as required for service execution.
12. Intellectual Property Rights
- 12.1. The Company retains all rights to its proprietary marketing materials.
- 12.2. Users may not reproduce or distribute Company-owned content without permission.
13. Termination of Services
- 13.1. The Company reserves the right to terminate services in cases of:
- Violation of advertising policies
- Non-payment of dues
- Fraudulent marketing activities
- 13.2. Clients may terminate contracts with prior notice, but ongoing campaigns will be billed accordingly.
14. Dispute Resolution & Governing Law
- 14.1. All disputes shall be settled through arbitration or mediation before any legal action.
- 14.2. The governing law shall be Indian law, and disputes shall be resolved in the jurisdiction of Tamil Nadu, India.
15. Indemnity
- 15.1. The User agrees to indemnify, defend, and hold harmless the Company, its directors, officers, employees, and affiliates from and against any and all claims, losses, liabilities, damages, expenses (including reasonable attorneys’ fees), and costs resulting from:
- Any breach of these Terms and Conditions by the User;
- Violation of any applicable laws, rules, or regulations;
- Any misuse or unauthorized use of the Company's services, platforms, or intellectual property;
- Any third-party claims arising out of the User’s marketing activities, content, or conduct in connection with the services.
- 15.2. The indemnity obligation will survive the termination or expiration of these Terms.
16. Limitation of Liability
- 16.1. To the maximum extent permitted by applicable law, the Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, goodwill, data, or other intangible losses arising out of or in connection with the use of the services.
- 16.2. The total liability of the Company, whether in contract, tort (including negligence), or otherwise, shall not exceed the total amount paid by the User to the Company for the services in the three (3) months immediately preceding the event giving rise to the claim.
- 16.3. This limitation applies regardless of whether the damages arise from breach of contract, tort, or any other legal theory, and even if the Company has been advised of the possibility of such damages.
17. Liability Disclaimer
- 17.1. The Company is not responsible for financial losses, business damages, or penalties arising from marketing activities.
- 17.2. Clients and affiliates assume full responsibility for their participation in campaigns and must ensure legal compliance.
18. Force Majeure
- 18.1. We will not be liable for any non-compliance or delay in compliance with any of the obligations we assume under a contract when caused by events that are beyond our reasonable control (“Force Majeure”). Force Majeure shall include any act, event, failure to exercise, omission or accident that is beyond our reasonable control, including, among others, the following:
- (a) Strike, lockout or other forms of protest.
- (b) Civil unrest, revolt, invasion, terrorist attack or terrorist threat, war (declared or not) or threat or preparation for war.
- (c) Fire, explosion, storm, flood, earthquake, collapse, epidemic or any other natural disaster.
- (d) Inability to use trains, ships, aircraft, motorized transport or other means of transport, public or private.
- (e) Inability to use public or private telecommunication systems.
- (f) Acts, decrees, legislation, regulations or restrictions of any government or public authority.
- (g) Strike, failure or accident in maritime or river transport, postal transport or any other type of transport.
- 18.2. It shall be understood that our obligations deriving from contracts are suspended during the period in which Force Majeure remains in effect and we will be given an extension of the period in which to fulfil these obligations by an amount of time equal to the time that the situation of Force Majeure lasted.
19. Viruses and Website Availability
- 19.1. There is always the possibility of unknowingly acquiring computer viruses on the Internet and thus we want to warn you about infections or viral contamination on your system. It is your responsibility to scan any and all downloaded materials received from the internet. SBO and its affiliates are not responsible or liable for any damage caused by viruses or related hazards, whether or not that virus or hazard resulted from a visit to the Website. You, and not SBO or its affiliates, assume the entire cost of all necessary servicing, repair, or correction related to computer viruses.
- 19.2. SBO assumes no responsibility, and shall not be liable for, any damages caused by viruses, trojans or any other form of malware, adware and other malicious programs that may infect your computer system, mobile phone or any hardware or software used by you to access or use the Website or your account on the Website and which may have an adverse impact on your experience of browsing the Website.
- 19.3. If you are dissatisfied with the Website your sole remedy is to discontinue using the Website. You are expected to use adequate anti-virus software and firewalls in your device to guard against possible attacks by all kinds of malicious software. Further, SBO shall not be responsible for any delays or failures you may have in initiating, conducting and completing any transactions in connection with the services.
- 19.4. Any information disclosed or uploaded by you is at your own risk. SBO shall not be responsible in any manner for any direct, indirect, special or consequential damages, howsoever caused/arising out of any loss of such information provided to SBO.
- 19.5. reserves the right to modify, suspend or withdraw the whole or any part of the Website or any of its contents at any time without any notice or liability.
20. Updates to These Terms
- 20.1. The Company reserves the right to modify these terms at any time.
- 20.2. Users are responsible for reviewing updates regularly to stay compliant.
By using our digital marketing services, you acknowledge and agree to these terms. If you have any concerns or queries, please contact us at care@sbogroup.org.